Legal notice

Legal Notice

This website ([www.velora.online]) is operated by Velora.

1. Company Information

  • Business Name: Velora

  • Legal Entity Name: [Legal Entity Name, e.g., Velora LLC / Velora Ltd / Your Name if Sole Proprietor]

  • Registered Address: [Your Full Physical Business Address]

  • Registration Number: [Business Registration / Commercial Register Number, if applicable]

  • VAT / Tax ID Number: [VAT or Sales Tax Registration Number, if applicable]

2. Contact Information

  • Customer Support Email: [support@velora.online]

  • Telephone: [Your Business Phone Number]

  • Contact Form: [Link to your Shopify Contact Us page]

3. Authorized Representatives

  • Managing Director / Representative: Alfred Theko Mtshoro

4. Intellectual Property & Trademark Notice

All content available on this website—including but not limited to product designs, text, graphics, logos, images, digital downloads, video clips, and software—is the exclusive property of Velora or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial exploitation of any material on this Site without prior express written permission from Velora is strictly prohibited.

5. External Links Disclaimer

Our website may contain links to third-party websites or external platforms. While we review external resources at the time of linking, Velora has no control over the content, security, or policies of third-party sites. We do not assume liability for any content, services, or products offered on external sites linked from our store.

6. Dispute Resolution & Online Settlement

For EU/UK Customers:

The European Commission provides a platform for online dispute resolution (ODR), accessible at: https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board, as we aim to resolve all customer inquiries directly via our customer support team.

7. Reporting Infringement

If you believe that any content hosted on Velora infringes upon your copyright, trademark, or other proprietary rights, please notify us immediately with full details at [support@velora.com ] so we can review and address the matter promptly.